ESNERJATravel guide

Privacy policy

EsNerja does not ask you to register or create an account. This page explains which personal data are processed when you visit the guide or write to us, and how to exercise your rights.

Data controller

  • Luis M. Gómez
  • C/ Castilla Pérez 26, 29780 Nerja (Málaga), Spain
  • Email: info@esnerja.com

What data we process and why

DataPurposeLegal basis
Emails you send us (name, address, message)Reply to you and fix the guide if you report an errorYour consent when you write to us
Transfer request forms (name, email, phone, journey, flight, passengers)Send your request to the transfer company you choose so it can quote and book your journeyYour consent when you tick the box on the form
Browsing data: pages visited, device, approximate location, cookies (Google Analytics)Anonymous statistics to improve the guideYour consent through the cookie banner
Advertising identifiers (Google AdSense)Show ads, measure them and, if you accept it, personalise themYour consent through the cookie banner
Technical data: IP address, browser (Cloudflare, hosting)Serve the website securely and protect it from attacksLegitimate interest in keeping the site working and secure

We do not sell your data or use it to make automated decisions about you.

Who receives the data

  • Google Ireland Ltd (Google Analytics and Google AdSense), under the cookie consent you give.
  • Cloudflare (content delivery network and security) and our hosting provider in Spain, as data processors.
  • The transfer company whose form you fill in on its listing: it receives your request by email to reply to you and, if you book, applies its own privacy policy.
  • Affiliate partners (GetYourGuide, Civitatis, Booking.com, Viator, Tiqets, Omio, DiscoverCars…): only if you click one of their links and book on their website, which then applies its own privacy policy. We do not send them your personal data.

Google and Cloudflare may process data outside the European Economic Area; they do so under the EU-US Data Privacy Framework and the European Commission's standard contractual clauses.

How long we keep it

Emails and transfer requests: as long as needed to deal with your request and, at most, two years afterwards. Google Analytics data: up to 14 months. Cookies: see the cookie policy.

Your rights

You can request access to your data, rectification, erasure, objection, restriction and portability, and withdraw your consent at any time, by writing to info@esnerja.com. If you think your data have not been handled properly, you can complain to the Spanish Data Protection Agency (aepd.es).

Children

The guide is not aimed at children under 14 and we do not knowingly collect their data.

Last updated: 21 October 2026.